Requests for repeat prescriptions outside of consultations will attract a fee of $35.
It may not be possible to provide repeat prescriptions during times of staff annual leave and other absences.
It is the responsibility of patients to ensure that any required prescriptions or documentation are discussed with Dr Hall during consultations.
Patients are advised of all test results and treatment plans in a consultation. It is the responsibility of the patient to book a follow up appointment to discuss results unless Dr Hall has specifically advised you otherwise.
Due to the personal and detailed nature of results, they will not be advised over the phone, unless it is part of a telephone consultation, or Dr Hall has advised you otherwise.
To ensure appropriate ongoing care, when a patient requires the transfer of medical notes/records to another health professional, doctors are entitled to recover from the patient the reasonable cost of providing this information.
While records containing patient medical information do not belong to the patient, the patient has a legal right to access those records.
The fee for the transfer of medical notes may vary. Patients will be informed of the cost before they are transferred and payment is required in advance.
If you need to contact Dr Hall to clarify an important issue that cannot wait until your next appointment, please either email the clinic at admin@pimedicine.com.au or call reception on 8379 1124. Please refer to the email correspondence section below regarding possible fees.
Depending on the medical priority of your issue, you should expect to hear back from Dr Hall in 24-48 hours.
Any email correspondence is treated in accordance with our privacy policy and explicit consent must be given by patients for electronic communication due to the confidential nature of the content.
Requests for letters, email correspondence, phone advice, pathology requests and forms to be completed outside of scheduled consultation times will attract a fee.
Clinpath Pathology forms cost $20.00.
Actioning of such requests is at the sole discretion of Dr Hall.
The fee will depend upon the complexity of the research and work required to respond.
Dr Hall does not write legal reports.
We also offer Zoom consults.
