This practice is committed to maintaining the privacy and confidentiality of your personal health information.
Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.
In accord with the Privacy Act 1988, all health information collected, used, disclosed and stored at this practice is treated with the highest standards possible to make sure that your privacy i maintained.
Only necessary information for the undertaking of functions and activities relating to the services we offer is collected.
We collect information to better manage your health issues and comply with legislative requirements. Our staff are trained to handle your personal information discreetly and privately. We also engage in a range of security initiatives to protect your information from loss or misuse.
If you require a copy of your health information it will usually be available within 30 days of lodging request. Nominal administrative charges may apply.
Health providers involved in your treatment and care may receive selected information from your personal health record. These include pathology, hospital, radiology and specialist services.
There may be serious repercussions if we do not know who you are, how to contact you or be able to contact you in a timely manner. Withholding personal health information from Dr Hall or others involved in your health care may put your life or health at risk.
All staff are bound by our Practice and Procedures manual which outlines strict guidelines on patient confidentiality.
All staff sign as a condition of their engagement a confidentiality agreement.
If you have questions about how we handle your personal health information or need to arrange access to your records, please talk to our practice manager or one of our caring practice staff.